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To get started, replace the image opposite with a striking company photo to catch people's attention. Then, describe what makes your company great. Usually, an about us section will highlight some of the following: company history, company culture and values, future plans and goals, mission statement, description of products/services offered, awards and recognition received, customer testimonials or case studies and background.

About Us

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Our Values

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Meet Our Team

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<div>About Eleanor Bowmer</div>
<div>At Eleanor Bowmer, we create bold, joy-filled designs that brighten everyday life. As a fast-growing lifestyle brand spanning homeware, gifting, and stationery, we operate across both DTC (ecommerce and retail) and a growing B2B/wholesale portfolio.</div>
<div>We are entering an exciting stage of growth and are looking for a commercially minded National Account Manager to help shape the next chapter of the business.</div>
<div>&nbsp;<br>The Opportunity</div>
<div>We are not looking for an account manager.</div>
<div>We are looking for a growth driver. A strategic sales leader who lives and breathes retail partnerships.</div>
<div>We have ambitious growth plans for new partnerships and the opportunity within our existing retailer base is significant — and we need someone who can unlock it.</div>
<div>This role is about ownership. You will represent Eleanor Bowmer at the highest level across major UK supermarkets, key retail accounts, and licensing partners. You will build proactive, strategic partnerships that drive sell-through, expand SKU count, increase doors, and materially grow revenue.</div>
<div>Most importantly — we need someone to drive this area of the business forward with authority, pace and commercial sharpness.</div>
<div>The Role</div>
<div>This is a commercial role focused on accelerating growth across wholesale and key retail accounts.</div>
<div>You will:</div>
<div>Drive sales growth across existing key accounts through proactive commercial partnerships.<br>Open new doors — particularly within UK supermarkets and strategic retail groups.<br>Increase SKU penetration and space within core retailers.<br>Maximise the potential of our licensing partnerships.<br>Build and execute robust account plans that deliver both revenue growth and margin targets.<br>This is about strategic sales — not reactive order taking.</div>
<div>You will be expected to identify opportunities before the retailer does, bring ideas to the table, and position Eleanor Bowmer as a must-stock, high-performing brand.</div>
<div>Key Responsibilities</div>
<div>Growth Across Key Accounts</div>
<div>Own and deliver ambitious revenue growth targets across B2B accounts.<br>Develop strategic account plans that increase SKU count, doors, and promotional opportunities.<br>Build senior-level retailer relationships, positioning Eleanor Bowmer as a long-term partner — not just a supplier with strong JBP’s in place per retailer.<br>Identify whitespace opportunities across product categories and seasonal ranges.<br>New Business &amp; Supermarket Expansion</div>
<div>Lead the onboarding of new retail accounts, with a focus on UK supermarkets for cards.<br>Work closely with the Head of Commercial Finance to define and hit newness targets.<br>Represent the brand confidently in buyer meetings.<br>Expand our footprint across both UK and US retailer networks alongside further global expansion when required.<br>Strategic Sell-In &amp; Product Input</div>
<div>Lead the sell-in process end-to-end — ensuring best-in-class decks, catalogues, and assets.<br>Feed market insight directly into Product and Creative to shape development and pricing strategy.<br>Ensure launches are commercially strong, margin-aware and retail-ready.<br>Licensing &amp; Third-Party Partnerships</div>
<div>Work proactively with licensing partners who sell into retailers on our behalf.<br>Drive alignment, accountability and growth within these partnerships.<br>Ensure the full breadth of our product offering is represented and maximised.<br>Pricing, Margin &amp; Forecasting</div>
<div>Deliver sales growth within channel-specific margin targets.<br>Work with the Head of Product and Head of Commercial Finance on pricing strategy at account level to protect brand value and profitability.<br>Collaborate on stock forecasting with Ecommerce, Operations, Product and Creative teams to support growth without overexposure.<br>Independents &amp; B2B</div>
<div>Oversee management of independent retailers, including those on Faire and our B2B Shopify platform.<br>Identify opportunities to increase AOV, repeat ordering and retention across independent accounts.<br>Operational Excellence</div>
<div>Work closely with Operations to ensure seamless onboarding and customer experience.<br>Resolve issues impacting sales performance quickly and decisively.<br>Industry Presence</div>
<div>Plan and attend key trade shows to build presence, strengthen relationships, and unlock new opportunities.<br>Leadership &amp; Accountability</div>
<div>Drive high performance within the team.<br>Set clear expectations.<br>Manage performance proactively and build a commercially ambitious culture.<br>&nbsp;</div>
<div>What We’re Looking For</div>
<div>Significant experience within homewares or the greetings card industry.<br>Proven experience working with major UK supermarkets.<br>Strong knowledge of UK and US retail networks.<br>A track record of materially growing sales within an SME or scaling brand.<br>Commercially astute — understands margin, pricing strategy, and retailer economics.<br>Resilient and ambitious.<br>What Success Looks Like</div>
<div>Significant sales growth across cards and wholesale.<br>Increased SKU count and space within core retailers.<br>Successful onboarding of new supermarket accounts.<br>Strong customer retention and repeat ordering.<br>Delivery of channel-specific margin targets.<br>Eleanor Bowmer recognised as a high-performing, strategic retail partner.<br>The Non-Negotiables</div>
<div>We need someone who:</div>
<div>Pushes for growth relentlessly.<br>Builds partnerships strategically.<br>Protects margin as fiercely as revenue.<br>Can be trusted to represent the brand at the highest level.<br>If you are commercially driven, retail-obsessed, and ready to make a tangible impact in a fast-scaling creative brand — we want to hear from you.</div>
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National Account Manager

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<div><strong>Role Purpose</strong><br>The Operations Manager is responsible for ensuring the smooth, efficient and commercially effective day-to-day running of the business. This role will oversee operational processes, systems, stock management and business workflows to support growth across DTC, B2B and marketplace channels.</div>
<div>The role will lead operational improvements, manage business infrastructure and support teams to ensure the business operates efficiently as it scales. This is a hands-on role requiring strong organisation, commercial thinking and the ability to manage multiple moving parts across the business.</div>
<div><strong>Key Responsibilities</strong><br>Business Operations &amp; Workflow Management<br>• &nbsp; &nbsp; &nbsp; Oversee the day-to-day operations of the business to ensure efficiency and smooth running</div>
<div>• &nbsp; &nbsp; &nbsp; Develop, implement and improve operational systems, processes and workflows</div>
<div>• &nbsp; &nbsp; &nbsp; Identify operational inefficiencies and implement improvements to increase productivity and reduce costs</div>
<div>• &nbsp; &nbsp; &nbsp; Support the wider business with operational structure and process optimisation</div>
<div>• &nbsp; &nbsp; &nbsp; Ensure operational priorities are delivered effectively and on time</div>
<div>Team Management &amp; Support<br>• &nbsp; &nbsp; &nbsp; Manage and support the operations and admin team</div>
<div>• &nbsp; &nbsp; &nbsp; Provide leadership, guidance and day-to-day support across operational functions</div>
<div>• &nbsp; &nbsp; &nbsp; Support recruitment, onboarding and development of team members</div>
<div>• &nbsp; &nbsp; &nbsp; Help build a positive, organised and high-performing operational culture</div>
<div>Performance &amp; Commercial Operations<br>• &nbsp; &nbsp; &nbsp; Monitor operational performance, KPIs and budgets</div>
<div>• &nbsp; &nbsp; &nbsp; Support business performance through strong operational planning and execution</div>
<div>• &nbsp; &nbsp; &nbsp; Work closely with senior leadership to support strategic planning and growth initiatives</div>
<div>• &nbsp; &nbsp; &nbsp; Provide operational reporting and recommendations to improve business performance</div>
<div>Supplier, Partner &amp; External Management<br>• &nbsp; &nbsp; &nbsp; Coordinate suppliers, contractors and external partners</div>
<div>• &nbsp; &nbsp; &nbsp; Ensure clear accountability and delivery standards across third-party relationships</div>
<div>• &nbsp; &nbsp; &nbsp; Support effective communication and collaboration across operational stakeholders</div>
<div>Customer Experience &amp; Service Standards<br>• &nbsp; &nbsp; &nbsp; Ensure high customer service standards are maintained across operational touchpoints</div>
<div>• &nbsp; &nbsp; &nbsp; Support operational processes that improve customer experience and fulfilment efficiency</div>
<div>• &nbsp; &nbsp; &nbsp; Resolve operational challenges quickly and effectively to minimise business disruption</div>
<div>Stock Management &amp; Systems<br>• &nbsp; &nbsp; &nbsp; Manage multiple stock pools across B2B, B2C accounts and marketplaces</div>
<div>• &nbsp; &nbsp; &nbsp; Support operational accuracy across inventory management and fulfilment processes</div>
<div>• &nbsp; &nbsp; &nbsp; Assist with IT integration and operational systems management</div>
<div>• &nbsp; &nbsp; &nbsp; Ensure systems and operational tools support business growth and efficiency</div>
<div>Compliance &amp; Operational Governance<br>• &nbsp; &nbsp; &nbsp; Ensure compliance with company policies, health &amp; safety requirements and relevant regulations</div>
<div>• &nbsp; &nbsp; &nbsp; Support operational governance and best practice across the business</div>
<div>• &nbsp; &nbsp; &nbsp; Maintain organised operational processes and documentation standards</div>
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<div><strong>Critical Skills &amp; Experience</strong><br>Essential<br>• &nbsp; &nbsp; &nbsp; Previous experience in an Operations Manager or similar operational leadership role</div>
<div>• &nbsp; &nbsp; &nbsp; Strong organisational and problem-solving skills</div>
<div>• &nbsp; &nbsp; &nbsp; Excellent communication and leadership capabilities</div>
<div>• &nbsp; &nbsp; &nbsp; Commercial awareness with practical decision-making skills</div>
<div>• &nbsp; &nbsp; &nbsp; Experience improving operational processes, systems and team performance</div>
<div>• &nbsp; &nbsp; &nbsp; Strong ability to manage multiple priorities in a fast-paced environment</div>
<div>• &nbsp; &nbsp; &nbsp; Experience managing suppliers, contractors and external partners</div>
<div>• &nbsp; &nbsp; &nbsp; Strong attention to detail and operational accountability</div>
<div>• &nbsp; &nbsp; &nbsp; Confident using business systems, reporting tools and operational platforms</div>
<div>Desirable<br>• &nbsp; &nbsp; &nbsp; Experience within retail, ecommerce or product-based businesses</div>
<div>• &nbsp; &nbsp; &nbsp; Experience managing stock operations across DTC, B2B and marketplaces</div>
<div>• &nbsp; &nbsp; &nbsp; Experience supporting operational scaling within a growing business</div>
<div>• &nbsp; &nbsp; &nbsp; Understanding of operational compliance, health &amp; safety and business governance</div>
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<div><strong>What Success Looks Like</strong><br>• &nbsp; &nbsp; &nbsp; Smooth and efficient day-to-day business operations</div>
<div>• &nbsp; &nbsp; &nbsp; Improved operational workflows, systems and team productivity</div>
<div>• &nbsp; &nbsp; &nbsp; Strong operational support for business growth and scaling</div>
<div>• &nbsp; &nbsp; &nbsp; Effective stock management across all channels and marketplaces</div>
<div>• &nbsp; &nbsp; &nbsp; High standards of customer service and operational delivery</div>
<div>• &nbsp; &nbsp; &nbsp; Strong supplier and partner performance management</div>
<div>• &nbsp; &nbsp; &nbsp; Clear operational visibility through reporting, KPIs and process management</div>
<div>• &nbsp; &nbsp; &nbsp; A proactive, commercially focused and solutions-driven operations function</div>
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Operations Manager

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<div><strong>Role Summary</strong></div>
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<div>A key role that involves the smooth running of our financial processes, HR systems and office. The role is a centre point for activity to ensure we’re able to deliver great service to our customers. This is a diverse role with financial administration, HR and office management as well as supporting other teams when needed.</div>
<div><strong>The right candidate must have experience of Xero at an administrator level.<br><br>Minimum 24hrs Per week</strong></div>
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<div><strong>Role Details&nbsp;</strong></div>
<ul>
<li>Finance Administration – Creation and approval of Invoices, Purchase orders and Bills. Reconciliation of bank and credit card transactions, compilation of weekly payment runs. Support the team with management of travel and business expenses.</li>
<li>Data management – Maintain customer, supplier and product data within finance system. Support commercial and product teams with supplier and customer onboarding.</li>
<li>Accounts receivable – Pro actively manage the accounts receivable function, where required chase and escalate unpaid invoices</li>
<li>Financial reporting – Support company directors and external partners with regular financial reporting.</li>
<li>HR – An administrator of our HR processes and systems. Supports with the employee lifecycle; contracts, onboarding checks, HR admin, payroll, correspondence etc.</li>
<li>PA/ Team Administration – Supports the company Directors with email management, calendar, diary and travel planning. A proactive approach to ensuring these team members operate efficiently.</li>
</ul>
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<div><strong>Needs to be / Needs to have </strong></div>
<ul>
<li>Must have previous experience of Xero at an administrator level</li>
<li>Able to multi-task in a varied role</li>
<li>Have high levels of discretion and able to deal with confidential information</li>
<li>Proactive and solution-orientated approach</li>
<li>A team player and a trusted colleague who can be relied upon</li>
<li>HR system and administration experience, a basic understanding of employment law</li>
<li>Administration / personal assistant experience</li>
<li>Previous office management experience would be desirable to support out operations team, understanding of Health and Safety also desirable</li>
</ul>
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<div><strong>Role measures</strong></div>
<ul>
<li>Accurate and timely reconciliation of Xero</li>
<li>Accounts payable function well managed to support cashflow</li>
<li>Directors and Team operating efficiently</li>
<li>On-time and accurate completion of HR tasks, HR records maintained to a high standard</li>
</ul>
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Finance and Business Administrator

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<div><strong>Role Overview</strong></div>
<div>We are looking for a commercially driven Senior Digital &amp; Ecommerce Manager to own the performance and growth of our ecommerce business across DTC, B2B and marketplaces.</div>
<div>This role combines ecommerce trading, digital marketing, CRO and customer journey optimisation to deliver online revenue growth. You will lead the trading and marketing calendars, optimise digital acquisition channels, and continuously improve the onsite experience to drive conversion, AOV and customer lifetime value.</div>
<div>This is a hands-on leadership role requiring a balance of commercial thinking, analytical decision-making and operational execution.</div>
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<div><strong>Key Responsibilities</strong></div>
<div><strong>Ecommerce Trading &amp; Revenue</strong></div>
<ul>
<li>Own delivery of online revenue targets across DTC, B2B websites and marketplaces.</li>
<li>Lead the ecommerce trading calendar, aligning promotions, product launches and key trading periods.</li>
<li>Monitor daily performance and react quickly to opportunities across pricing, merchandising and marketing.</li>
<li>Drive improvements in CVR, AOV, and customer lifetime value.</li>
</ul>
<div><strong>Digital Marketing &amp; Acquisition</strong></div>
<ul>
<li>Develop and execute the digital marketing strategy across key channels including paid social, paid search, email/CRM, SEO and organic social.</li>
<li>Manage budgets, channel performance and optimisation to deliver strong ROAS and customer acquisition.</li>
<li>Work closely with creative teams to develop high-performing campaign assets.</li>
</ul>
<div><strong>CRO, UX &amp; Customer Experience</strong></div>
<ul>
<li>Own the onsite customer experience, identifying friction points and improving UX/UI.</li>
<li>Lead a continuous CRO programme, using data, testing and customer insight to improve conversion and basket value.</li>
<li>Optimise the end-to-end customer journey from acquisition through to retention.</li>
</ul>
<div><strong>Ecommerce Platform &amp; Roadmap</strong></div>
<ul>
<li>Own the Shopify ecommerce roadmap, delivering improvements that drive revenue growth and better customer experience.</li>
<li>Manage the ecommerce tech stack, integrations and platform partners.</li>
<li>Deliver site improvements, launches and new features on time.</li>
</ul>
<div><strong>Data &amp; Performance</strong></div>
<ul>
<li>Track and report on key metrics including revenue, CVR, AOV, ROAS, CPA, CAC and LTV.</li>
<li>Use GA4 and platform analytics to generate insights and inform trading, marketing and UX decisions.</li>
<li>Provide clear performance reporting and actionable recommendations to the leadership team.</li>
</ul>
<div><strong>Agencies, Partners &amp; Team</strong></div>
<ul>
<li>Manage relationships with digital agencies and technology partners, ensuring clear accountability for delivery.</li>
<li>Provide leadership and support to the Senior Ecommerce Executive, Senior Marketing Executive and Social Media Assistant.</li>
<li>Work cross-functionally with marketing, operations, product and creative teams to deliver integrated campaigns and strong customer journeys.</li>
</ul>
<div><strong>Skills &amp; Experience</strong></div>
<div><strong>Essential</strong></div>
<ul>
<li>5+ years experience in ecommerce and digital marketing, ideally within retail or DTC brands</li>
<li>Strong Shopify experience</li>
<li>Proven experience delivering online revenue growth</li>
<li>Hands-on experience across paid media, CRM and SEO</li>
<li>Strong understanding of ecommerce trading and merchandising</li>
<li>Experience leading CRO and A/B testing programmes</li>
<li>Strong analytical skills using GA4, Shopify and digital marketing platforms</li>
<li>Experience managing agencies and external partners</li>
</ul>
<div><strong>Desirable</strong></div>
<ul>
<li>Experience managing marketplaces</li>
<li>Experience scaling international ecommerce</li>
<li>Experience with Klaviyo or similar CRM platforms</li>
</ul>
<div><strong>Success Measures</strong></div>
<ul>
<li>Delivery of ecommerce and marketplace revenue targets</li>
<li>Improvements in CVR, AOV and basket size</li>
<li>Strong ROAS and marketing efficiency</li>
<li>Continuous improvement of website experience and CRO</li>
<li>Successful execution of the trading and marketing calendars</li>
</ul>
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National Account Manager

Operations Manager

Finance and Business Administrator

Senior Digital & Ecommerce Manager