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<html><head></head><body><div><strong>About Eleanor Bowmer<br></strong>At Eleanor Bowmer, we create bold, joy-filled designs that brighten everyday life. As a fast-growing lifestyle brand spanning homeware, gifting, and stationery, we operate across both DTC (ecommerce and retail) and a growing B2B/wholesale portfolio.</div>
<div><strong><br></strong>
<div><strong>Role Overview</strong><br>The Sales Support Executive plays a key role in supporting the growth of the Eleanor Bowmer brand by ensuring seamless communication and coordination between internal teams and key retail partners. This role is responsible for maintaining accurate product and sales information that is shared with retailers, supporting account management, and helping maximise every sales opportunity through efficient processes and strong retailer relationships.</div>
<div>&nbsp;<br><strong>Key Responsibilities</strong></div>
<div><strong>Retailer &amp; Account Support</strong></div>
<div>
<ul>
<li>Work closely with key retail partners to understand and manage their delivery requirements, processes, and timelines.</li>
<li>Support the Sales Account Manager in maintaining strong relationships with retailers and ensuring all opportunities are fully explored.&nbsp;</li>
<li>Act as a central point of coordination between the Eleanor Bowmer Operations and salesteam and retail partners.&nbsp;</li>
</ul>
<strong>Product &amp; Sales Information Management</strong></div>
<div>
<ul>
<li>Ensure accurate and timely sharing of product data, including SKU numbers, barcodes, pricing, and imagery.&nbsp;</li>
<li>Manage the flow of information from the Eleanor Bowmer team to retailers to support product listings and launches.&nbsp;</li>
<li>Complete and submit retailer new line forms and support operations on filling in onboarding documentation.&nbsp;</li>
</ul>
<strong>Order &amp; Operations Coordination</strong></div>
<div>
<ul>
<li>Support the process of purchase orders (POs), ensuring all requirements are clearly communicated to the Operations team.&nbsp;</li>
<li>Liaise with Operations to ensure delivery expectations, timelines, and retailer requirements are met.&nbsp;</li>
<li>Track orders and support issue resolution where needed.&nbsp;</li>
</ul>
<strong>Digital &amp; Retail Readiness</strong></div>
<div>
<ul>
<li>Provide retailers with all necessary copy, product descriptions, and imagery to support online sales.&nbsp;</li>
<li>Ensure all product data is accurate, consistent, and aligned across retailer platforms.&nbsp;</li>
<li>Support the timely launch of new products across retail channels by sharing data in line with the Retailers Critical Path</li>
</ul>
&nbsp;</div>
<div><strong>Sales, Range Launches &amp; Presentations</strong></div>
<div>
<ul>
<li>Assist in the communication of new ranges, collections, and product updates to retail partners.&nbsp;</li>
<li>Support the preparation and distribution of sales presentations and product materials.&nbsp;</li>
</ul>
<strong>Events &amp; Trade Shows</strong></div>
<div>
<ul>
<li>Support the planning, setup, and execution of trade shows and sales events.&nbsp;</li>
<li>Assist with in-store or external retail events, ensuring strong brand presentation and sales support.&nbsp;</li>
<li>Contribute to post-event follow-up and sales activity.&nbsp;</li>
</ul>
&nbsp;<br><strong>Daily &amp; Weekly Tasks</strong></div>
<div>
<ul>
<li>Completing retailer new line forms and maintaining product listings&nbsp;</li>
<li>Sharing product data, imagery, and copy with retail partners&nbsp;</li>
<li>Processing and tracking purchase orders&nbsp;</li>
<li>Communicating delivery requirements with Operations&nbsp;</li>
<li>Supporting sales presentations and retailer communications&nbsp;</li>
<li>Assisting with trade show preparation and follow-up&nbsp;</li>
</ul>
&nbsp;<br><strong>Skills &amp; Experience</strong></div>
<div>
<ul>
<li>Strong organisational and administrative skills with high attention to detail&nbsp;</li>
<li>Excellent communication skills, both written and verbal&nbsp;</li>
<li>Ability to manage multiple tasks and deadlines in a fast-paced environment&nbsp;</li>
<li>Experience in a sales support, wholesale, or retail environment (preferred)&nbsp;</li>
<li>Proficiency in Excel and data management systems&nbsp;</li>
<li>A proactive and collaborative approach to teamwork&nbsp;</li>
</ul>
&nbsp;<br><strong>Key Attributes</strong></div>
<div>
<ul>
<li>Highly organised with strong attention to detail&nbsp;</li>
<li>Commercially aware with a customer-focused mindset&nbsp;</li>
<li>Adaptable and solutions-oriented&nbsp;</li>
<li>Enthusiastic about brand growth and retail partnerships&nbsp;</li>
</ul>
&nbsp;</div>
</div></body></html>

Sales Support Executive

<html><head></head><body><div>
<div><strong>Role Overview</strong></div>
<div>We are looking for a commercially driven Senior Digital &amp; Ecommerce Manager to own the performance and growth of our ecommerce business across DTC, B2B and marketplaces.</div>
<div>This role combines ecommerce trading, digital marketing, CRO and customer journey optimisation to deliver online revenue growth. You will lead the trading and marketing calendars, optimise digital acquisition channels, and continuously improve the onsite experience to drive conversion, AOV and customer lifetime value.</div>
<div>This is a hands-on leadership role requiring a balance of commercial thinking, analytical decision-making and operational execution.</div>
<div>&nbsp;</div>
<div>
<div><strong>Key Responsibilities</strong></div>
<div><strong>Ecommerce Trading &amp; Revenue</strong></div>
<ul>
<li>Own delivery of online revenue targets across DTC, B2B websites and marketplaces.</li>
<li>Lead the ecommerce trading calendar, aligning promotions, product launches and key trading periods.</li>
<li>Monitor daily performance and react quickly to opportunities across pricing, merchandising and marketing.</li>
<li>Drive improvements in CVR, AOV, and customer lifetime value.</li>
</ul>
<div><strong>Digital Marketing &amp; Acquisition</strong></div>
<ul>
<li>Develop and execute the digital marketing strategy across key channels including paid social, paid search, email/CRM, SEO and organic social.</li>
<li>Manage budgets, channel performance and optimisation to deliver strong ROAS and customer acquisition.</li>
<li>Work closely with creative teams to develop high-performing campaign assets.</li>
</ul>
<div><strong>CRO, UX &amp; Customer Experience</strong></div>
<ul>
<li>Own the onsite customer experience, identifying friction points and improving UX/UI.</li>
<li>Lead a continuous CRO programme, using data, testing and customer insight to improve conversion and basket value.</li>
<li>Optimise the end-to-end customer journey from acquisition through to retention.</li>
</ul>
<div><strong>Ecommerce Platform &amp; Roadmap</strong></div>
<ul>
<li>Own the Shopify ecommerce roadmap, delivering improvements that drive revenue growth and better customer experience.</li>
<li>Manage the ecommerce tech stack, integrations and platform partners.</li>
<li>Deliver site improvements, launches and new features on time.</li>
</ul>
<div><strong>Data &amp; Performance</strong></div>
<ul>
<li>Track and report on key metrics including revenue, CVR, AOV, ROAS, CPA, CAC and LTV.</li>
<li>Use GA4 and platform analytics to generate insights and inform trading, marketing and UX decisions.</li>
<li>Provide clear performance reporting and actionable recommendations to the leadership team.</li>
</ul>
<div><strong>Agencies, Partners &amp; Team</strong></div>
<ul>
<li>Manage relationships with digital agencies and technology partners, ensuring clear accountability for delivery.</li>
<li>Provide leadership and support to the Senior Ecommerce Executive, Senior Marketing Executive and Social Media Assistant.</li>
<li>Work cross-functionally with marketing, operations, product and creative teams to deliver integrated campaigns and strong customer journeys.</li>
</ul>
<div><strong>Skills &amp; Experience</strong></div>
<div><strong>Essential</strong></div>
<ul>
<li>5+ years experience in ecommerce and digital marketing, ideally within retail or DTC brands</li>
<li>Strong Shopify experience</li>
<li>Proven experience delivering online revenue growth</li>
<li>Hands-on experience across paid media, CRM and SEO</li>
<li>Strong understanding of ecommerce trading and merchandising</li>
<li>Experience leading CRO and A/B testing programmes</li>
<li>Strong analytical skills using GA4, Shopify and digital marketing platforms</li>
<li>Experience managing agencies and external partners</li>
</ul>
<div><strong>Desirable</strong></div>
<ul>
<li>Experience managing marketplaces</li>
<li>Experience scaling international ecommerce</li>
<li>Experience with Klaviyo or similar CRM platforms</li>
</ul>
<div><strong>Success Measures</strong></div>
<ul>
<li>Delivery of ecommerce and marketplace revenue targets</li>
<li>Improvements in CVR, AOV and basket size</li>
<li>Strong ROAS and marketing efficiency</li>
<li>Continuous improvement of website experience and CRO</li>
<li>Successful execution of the trading and marketing calendars</li>
</ul>
<div>&nbsp;</div>
</div>
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Senior Digital & Ecommerce Manager

<html><head></head><body><div><strong>About Eleanor Bowmer</strong></div>
<div>At Eleanor Bowmer, we create bold, joy-filled designs that brighten everyday life. As a fast-growing lifestyle brand spanning homeware, gifting, and stationery, we operate across both DTC (ecommerce and retail) and a growing B2B/wholesale portfolio.</div>
<div>&nbsp;<br><strong>The Opportunity</strong></div>
<div>We are not looking for an account manager.</div>
<div>We are looking for a growth driver. A strategic sales leader who lives and breathes retail partnerships.</div>
<div>We have ambitious growth plans for new partnerships and the opportunity within our existing retailer base is significant — and we need someone who can unlock it.</div>
<div>This role is about ownership. You will represent Eleanor Bowmer at the highest level across major UK supermarkets, key retail accounts, and licensing partners. You will build proactive, strategic partnerships that drive sell-through, expand SKU count, increase doors, and materially grow revenue.</div>
<div>Most importantly — we need someone to drive this area of the business forward with authority, pace and commercial sharpness.</div>
<div>&nbsp;</div>
<div><strong>The Role</strong></div>
<div>This is a commercial role focused on accelerating growth across wholesale, cards and key retail accounts.</div>
<div>&nbsp;</div>
<div>You will:</div>
<ul>
<li>Drive sales growth across existing key accounts through proactive commercial partnerships.</li>
<li>Open new doors — particularly within UK supermarkets and strategic retail groups.</li>
<li>Increase SKU penetration and space within core retailers.</li>
<li>Maximise the potential of our licensing partnerships.</li>
<li>Build and execute robust account plans that deliver both revenue growth and margin targets.</li>
</ul>
<div>This is about strategic sales — not reactive order taking.</div>
<div>&nbsp;</div>
<div>You will be expected to identify opportunities before the retailer does, bring ideas to the table, and position Eleanor Bowmer as a must-stock, high-performing brand.</div>
<div>&nbsp;</div>
<div><strong>Key Responsibilities</strong></div>
<div><strong>Growth Across Key Accounts</strong></div>
<ul>
<li>Own and deliver ambitious revenue growth targets across cards and wholesale.</li>
<li>Develop strategic account plans that increase SKU count, doors, and promotional opportunities.</li>
<li>Build senior-level retailer relationships, positioning Eleanor Bowmer as a long-term partner — not just a supplier with strong JBP’s in place per retailer.</li>
<li>Identify whitespace opportunities across product categories and seasonal ranges.</li>
</ul>
<div><strong>New Business &amp; Supermarket Expansion</strong></div>
<ul>
<li>Lead the onboarding of new retail accounts, with a focus on UK supermarkets for cards.</li>
<li>Work closely with the Head of Commercial Finance to define and hit newness targets.</li>
<li>Represent the brand confidently in buyer meetings.</li>
<li>Expand our footprint across both UK and US retailer networks alongside further global expansion when required.</li>
</ul>
<div style="font-weight: bold;"><strong>Strategic Sell-In &amp; Product Input</strong></div>
<ul>
<li>Lead the sell-in process end-to-end — ensuring best-in-class decks, catalogues, and assets.</li>
<li>Feed market insight directly into Product and Creative to shape development and pricing strategy.</li>
<li>Ensure launches are commercially strong, margin-aware and retail-ready.</li>
</ul>
<div><strong>Licensing &amp; Third-Party Partnerships</strong></div>
<ul>
<li>Work proactively with licensing partners who sell into retailers on our behalf.</li>
<li>Drive alignment, accountability and growth within these partnerships.</li>
<li>Ensure the full breadth of our product offering is represented and maximised.</li>
</ul>
<div><strong>Pricing, Margin &amp; Forecasting</strong></div>
<ul>
<li>Deliver sales growth within channel-specific margin targets.</li>
<li>Work with the Head of Product and Head of Commercial Finance on pricing strategy at account level to protect brand value and profitability.</li>
<li>Collaborate on stock forecasting with Ecommerce, Operations, Product and Creative teams to support growth without overexposure.</li>
</ul>
<div><strong>Independents &amp; B2B</strong></div>
<ul>
<li>Oversee management of independent retailers, including those on Faire and our B2B Shopify platform.</li>
<li>Identify opportunities to increase AOV, repeat ordering and retention across independent accounts.</li>
</ul>
<div><strong>Operational Excellence</strong></div>
<ul>
<li>Work closely with Operations to ensure seamless onboarding and customer experience.</li>
<li>Resolve issues impacting sales performance quickly and decisively.</li>
</ul>
<div><strong>Industry Presence</strong></div>
<ul>
<li>Plan and attend key trade shows to build presence, strengthen relationships, and unlock new opportunities.</li>
</ul>
<div><strong>Leadership &amp; Accountability</strong></div>
<ul>
<li>Drive high performance within the team.</li>
<li>Set clear expectations.</li>
<li>Manage performance proactively and build a commercially ambitious culture.</li>
</ul>
<div><strong>What We’re Looking For</strong></div>
<ul>
<li>Significant experience within homewares or the greetings card industry.</li>
<li>Proven experience working with major UK supermarkets.</li>
<li>Strong knowledge of UK and US retail networks.</li>
<li>A track record of materially growing sales within an SME or scaling brand.</li>
<li>Commercially astute — understands margin, pricing strategy, and retailer economics.</li>
<li>Resilient and ambitious.</li>
</ul>
<div style="font-weight: bold;"><strong>What Success Looks Like</strong></div>
<ul>
<li>Significant sales growth across&nbsp;cards and wholesale.</li>
<li>Increased SKU count and space within core retailers.</li>
<li>Successful onboarding of new supermarket accounts.</li>
<li>Strong customer retention and repeat ordering.</li>
<li>Delivery of channel-specific margin targets.</li>
<li>Eleanor Bowmer recognised as a high-performing, strategic retail partner.</li>
</ul>
<div><strong>The Non-Negotiables</strong></div>
<div><strong>We need someone who:</strong></div>
<ul>
<li>Pushes for growth relentlessly.</li>
<li>Builds partnerships strategically.</li>
<li>Protects margin as fiercely as revenue.</li>
<li>Can be trusted to represent the brand at the highest level.</li>
</ul>
<div>If you are commercially driven, retail-obsessed, and ready to make a tangible impact in a fast-scaling creative brand — we want to hear from you.</div>
<div>&nbsp;</div></body></html>

Job Openings

Sales Support Executive

Senior Digital & Ecommerce Manager

National Account Manager